Welcome to Subhadra’s Wardrobe. We are committed to delivering your orders safely and efficiently. This Shipping Policy explains how orders placed through Subhadra’s Wardrobe are processed and delivered.

1. Order Processing

Orders are processed after successful payment confirmation.

We aim to process and dispatch orders within the estimated processing time communicated to you at the time of purchase. Processing time may vary depending on product availability, customization requirements, order volume, weekends, public holidays, or other operational circumstances.

Orders are not normally dispatched on Sundays or public holidays.

2. Shipping Locations

We currently ship to locations based on service availability.

Customers are requested to provide a complete and accurate delivery address, including:

  • Full name
  • House or building number
  • Street and locality
  • City
  • State
  • Correct PIN code or ZIP code
  • Country, where applicable
  • Valid contact number
  • Valid email address

We may be unable to deliver to incomplete, incorrect, or unsupported addresses.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout or communicated to the customer before order confirmation.

Shipping charges may vary depending on factors such as:

  • Delivery location
  • Product weight or dimensions
  • Number of items ordered
  • Shipping method selected
  • Applicable courier charges

Any promotional offer for free shipping will be subject to the terms displayed on the website at the time of purchase.

4. Delivery Time

Estimated delivery times may vary depending on the delivery location, product availability, courier service, weather conditions, public holidays, and other circumstances beyond our reasonable control.

The estimated delivery period is not a guaranteed delivery date.

Delays caused by courier companies, transportation issues, natural events, government restrictions, customs procedures, or other unforeseen circumstances may occur.

5. Order Tracking

Once an order is dispatched, we may provide tracking information through email, SMS, WhatsApp, or another available communication method.

Please note that tracking information may take some time to become active after the shipment is handed over to the courier partner.

6. Incorrect Delivery Address

Customers are responsible for providing an accurate delivery address.

Subhadra’s Wardrobe will not be responsible for delays, failed deliveries, additional charges, or losses resulting from an incorrect or incomplete address provided by the customer.

If an order is returned to us due to an incorrect address or unsuccessful delivery, additional shipping charges may apply for re-dispatching the order.

7. Delivery and Package Inspection

Customers are advised to inspect the package at the time of delivery.

If the outer package appears significantly damaged, tampered with, or opened, please:

  • Record the issue with the delivery personnel where possible.
  • Take clear photographs or videos of the package.
  • Contact us as soon as possible.
  • Do not accept the package if the condition indicates possible damage or missing items, where refusal is permitted by the courier.

Acceptance of a delivery does not affect any rights available to the customer under applicable law.

8. International Shipping and Customs

If international shipping is offered, customers are responsible for complying with the import laws and requirements of the destination country.

Customs duties, import taxes, VAT, clearance charges, or other charges imposed by the destination country or its authorities may be payable by the customer unless expressly stated otherwise at checkout.

Subhadra’s Wardrobe does not control customs procedures or charges, and delivery may be delayed due to customs clearance.

9. Contact Us

 

For questions regarding shipping or delivery, please contact us through our Contact Us page or email us at contact@subhadraswardrobe.com